Bring over your data from another browser, make Neo your default, and get Neo on all your devices.
5 articles
How can we help?
Guides to every part of Norton Neo, from your first launch to the settings behind each feature.
Browse by topic
Getting started Security & privacy The VPN, Privacy Protection, scam protection and the settings behind them.
12 articles
Neo AI Chat with Neo about any page, your tabs and your files, and keep your conversations private.
15 articles
Tabs & browsing The Magic Box, the side bar, and the tools that keep your tabs under control.
10 articles
Magic Page & Magic Feed Make the Magic Page, your New Tab page, yours, follow the news you care about, and create feeds of your own.
5 articles
Personalize Neo Themes, colors, the address bar, and how Neo starts up.
6 articles
Keyboard shortcuts Get around Neo without reaching for the mouse.
3 articles
Troubleshooting & feedback Fix a site that won’t work, solve VPN problems, and get in touch with the Neo team.
5 articles
Popular articles
- Using the built-in VPNEncrypt your connection and choose the country you browse from.
- Privacy ProtectionSee what Neo blocked on a page and adjust it for that site.
- How Neo keeps your chats privateWhat is sent to the AI model, and what never leaves your device.
- Importing from another browserBring over bookmarks, passwords, history, extensions and open tabs.
- The Magic BoxOne box to search, go to a site, or ask Neo.
- A site doesn’t work properlyMissing buttons, videos that won’t play, or a sign-in that fails.
Still need help?
Choose “Contact Neo Team” in Neo’s side bar to tell us what’s going on, or check the FAQ.